If you can’t find the answer to your question here in the F.A.Q. page, go ahead and contact J.M. Elam directly.
Artist F.A.Q.
Website Accessibility
- Email feedback or for help with any accessibility issues to elam.jessicam@gmail.com
- Please read the Website Accessibility Statement for more information.
Do you sell prints?
Yes! J.M. Elam sells Canvas Prints, Giclée Fine Art Prints and more! Check out available prints in J.M. Elam’s online Shop.
How can I purchase an Original?
Some original artwork is available for purchase in J.M. Elam’s online Shop.
Do you create illustrations?
Yes! Contact J.M. Elam for a commission consultation, using the link below.
Do you take commissions?
Yes!
- Commissions and installations of all kinds require a consultation.
- Consultations are typically 15-30 minutes and can be held over the phone or video chat.
- J.M. Elam requires a non-refundable downpayment.
- You’ll pay half before she starts and the final payment before delivery/shipping.
- For instance, if the piece is $100.00, then you pay $50.00 for J.M. Elam to begin and $50.00 before the painting is shipped.
- For more information, please check out the Commission Custom Artwork page.
Do you frame your artwork?
J.M. Elam doesn’t typically frame her work, and framing is not included in the cost.
All canvas stretched paintings and prints are ready to hang.
There may be exceptions where the piece is already framed. If this is the case, then the price will include the framing as is.
How can I pay?
- J.M. Elam currently accepts Paypal and credit card payments.
- In some instances J.M. Elam can accept Venmo. (E.g. commissions and tips)
- J.M. Elam does not accept checks.
When do I pay?
- Prints – You’ll pay when you make your order.
- Commissions – You can pay half before J.M. Elam begins the commission and half on completion.
- Previously completed originals – You’ll pay when you place your order.
Do you offer discounts?
- When you sign-up for J.M. Elam’s email Newsletter, you’ll get updates on art sales and a one-time coupon code when you join.
- Most of J.M. Elam’s Patreon subscriber tiers offer a monthly discount code, in addition to other perks.
Where can I read reviews of your work or leave feedback?
- You can read reviews and leave feedback on the products in J.M. Elam’s online art shop.
- You can read reviews on this website.
- You can read reviews posted on J.M. Elam’s Facebook Page.
You’re more than welcome to email or private message feedback.
However, J.M. Elam only includes verifiable reviews on the Reviews page. This means reviews that have been pulled from a public source, such as social media or product reviews.
Do you ship your artwork outside of the U.S.?
Currently, no. J.M. Elam will update this F.A.Q. page as soon as that changes!
What is your shipping policy?
J.M. Elam is currently offering flat-rate shipping. If you are local to Louisville, Kentucky then there may also be FREE personal delivery options.
Shipping and delivery time can range from 1 to 4 weeks.
What is your return policy?
Currently, all sales are final. Please see, Terms and Conditions.
Do you sell Gift Cards?
J.M. Elam doesn’t offer gift cards.
If you don’t see your question or need further clarification, please contact J.M. Elam directly.